Players Club VIP is a new casino site from the people who brought you Red Lion and Royal Oak casinos, and if you enjoyed playing on those sites, you’re sure to find this one to your taste too. In our Players Club VIP casino review, we’re going to look at what the site does well, where it could improve, at its bonuses and promotions, and check out its customer support too, because it’s important to find trustworthy casinos not on Gamstop. Read on to find out what we thought about Players Club VIP, and see whether it’s a suitable site for you.
Let’s be clear from the start by saying that Players Club VIP is among the more player-friendly non Gamstop casinos we’ve seen in a while. The site itself is very easy to navigate around, and reliably intuitive. If you’re looking for a specific part of the site, you’ll easily be able to find it within a couple of clicks, maximum. Given that people hate to feel they’re wasting time online, this ease of navigation makes the site a very positive gaming experience that customers will warm to.
The site is available in eight languages: English, Italian, Portuguese, Spanish, French, German, Finnish and Norwegian. That’s an admitable level of commitment to an international customer base, and something that will stand Players Club VIP in good stead as it reaches out to potential customers.
- Bonuses: This non Gamstop casino is very aware of the importance of bonuses, and offers a very attractive range to customers new and old.
- Customer Support: Any issues you raise will be dealt with smoothly by a team of customer support agents that is quick, efficient and polite, and which looks out for potential problem gamblers’ welfare.
- Payment: Withdrawing and depositing are highly important – and thanks to Players Club VIP’s wide range of payment methods, both are very easy and quick here.
- Security: Your account details and deposits are safe thanks to the latest in site security protocols. Players Club VIP takes site security seriously.
- Game choice: Thanks to a very solid selection of game developers providing their game library, Players Club VIP has one of the most complete libraries of games we’ve seen.
Help & Support
We’re very much of the opinion that a casino not on Gamstop could hit the mark on every other front, from great games to perfect bonuses, and have a sportsbook with the best odds around, and we still wouldn’t recommend playing there if they didn’t have a quality offering when it came to customer support. It’s easy to ignore the support sections at a casino, because you only need to use them when things go wrong. But no non Gamstop casino is infallible, and when things do go wrong, you realise how important structured help really is.
We’re pleased to be able to say that Players Club VIP hits it out of the park when it comes to customer support. Their operators are knowledgeable, friendly and helpful, and will go to great lengths to ensure any problem is dealt with in the quickest possible time. They’re available via Live Chat, but if you should happen to have a more complicated query, you may also address it via email, where it can be explained at greater length and all of its points resolved without the need for an endless back-and-forth.
You don’t need to spend much time looking for a responsible gaming policy at Players Club VIP – they’ve got it all marked out for you, and it’s a reassuringly complete policy. Should you feel that you’re struggling with controlling the impulse to gamble, you can approach the customer support department and they’ll give you all the help you could need.
If you feel you need a brief time out because you are making poor decisions, a quick email to the support staff will see them implement restrictions on your account with no further ado. This can be all the time you need to get your head straight. But if it isn’t, they are prepared to place you in a period of self-exclusion that starts at 30 days but can be extended if you need it to be. Players Club VIP is very clear about not wanting people to bet on their site if it’s causing them problems. Meanwhile, they keep a very close eye on age verification to ensure nobody is signing up while under the age of 18.
Bonuses and Promotions
The long list of promotions and bonus offers at Players Club VIP is a testament to their intent to offer new players and returning ones a positive gaming experience. Let’s start with their signup offer for casino customers: You’ll get a 222% matched deposit up to £1000 just for your first deposit to Players Club. This is alongside 20 Free Spins on games from NetEnt and Pragmatic Play, titles which include Starburst and Big Bass Bonanza. We’ll mention that there are wagering requirements of 45x here, which could be lower. But we’ve also seen much higher elsewhere.
There are also plenty of cashback and crypto bonuses available. In fact, Players Club VIP has some of the most impressive reload offers we’ve seen from a new casino not on Gamstop, including a deposit boost up to £500 for deposits made at the weekend, and that’s without even mentioning the free bet you’ll get when you deposit more than £25 at the sportsbook. You’ll have to look far and wide to find a site offering more than what Players Club VIP will give you just for continuing to play here.
The first thing to say about the games at Players Club VIP is that there are so many of them. Literally hundreds of titles are to be found in the slots section alone. And of course, as with any online non Gamstop casino, it is the slots section that draws the majority of interest. Perhaps the quickest way to get a feel for how respectable a casino is, is to look at who makes the games you find on the site. On that front, Players Club VIP is hitting it out of the park: 40 creators, including some of the best in NetEnt, Pragmatic and Microgaming have all seen fit to license their games here.
Next question, then: are the games as good as they are plentiful? Again, the names of the developers are a clue. You’re certainly going to be able to find several games here that you heartily enjoy, with some old favourites among the collection, and plenty of newer titles that you’re likely to find every bit as diverting. Rest assured, without even leaving the slots lobby, you’re going to be delighted with the range of games. The slots on show include the following as just a few examples:
- Jack Hammer 2
- Big Bass Bonanza
- Dead or Alive
- Wolf Gold
- Koi Princess
However, you should definitely look beyond the slots on offer, because Players Club VIP has got so much more in store for you. The standard table games include a more than decent collection, with multiple types of roulette, baccarat and blackjack alongside some specialist games that offer a change of pace. Some of them need to be tried to be believed – Zombie Chicken is one example of this – and fortunately, you can try the games for free before you play for money, which has to go down as a tick in the win column for Players Club VIP.
Among the table games on offer, the following are some of the best-known and most enjoyable:
- European Roulette
- Baccarat Deluxe
- 5-Hand Blackjack Pro
- Alphabet Roulette
- Bau Cua
- American Roulette
- Bingo Pilipino
- Andar Bahar
All of this is before we even get to mention the Live Casino, which is one of the standout features of Players Club VIP. All of your favourite table games are available with live dealers, giving everything a little sprinkling of Vegas stardust. Again, you’re not limited to one kind of roulette or a single baccarat table – there are multiple versions of everything, and you can try them out before you pick your preferred option. Anyone playing at Players Club VIP’s Live Casino will be impressed by the range of games on offer here, which goes well beyond most live offerings we’ve seen.
Not every non Gamstop casino player wants to bet on sport, and the same is true in reverse, but there are more than enough people who enjoy both, so it is cheering to see that Players Club VIP offers a sportsbook. But we’ve certainly seen enough sites that offer a “will this do” kind of sportsbook, a half-done afterthought that barely covers the most popular sports, and the most obvious markets within those. Honestly, if that is the best a casino not on Gamstop can do, they might as well not offer a sportsbook. The good news is that we don’t need to worry about Players Club VIP on this front.
Their sportsbook is genuinely excellent. You’ll find just about every sport you can think of, and some that you probably never would. The traditional favourites are there, of course, but they also have a bunch of eSports markets and lesser-spotted sports. Genuinely, this is a sportsbook that would put some specialists to shame, and it’s worth commenting on, because it goes above and beyond even the better sportsbooks at most casinos out there. The odds are highly competitive, too, which is even better.
Players Club VIP offers a wide range of ways to add money to your account. Along with the usual debit card options, you can also use VISA and MasterCard credit cards, as well as extending to American Express which is a strong mark in its favour. Most casinos will not accept AmEx as they have to pay higher fees to accept a transaction from them. You can fund your account using cryptocurrencies as well – just send them from a crypto wallet using Bitcoin Cash, Bitcoin, Litecoin or Ethereum.
Better news still for crypto users is that their first deposit will be matched 500%, to a value of £500 worth of any of the above coins. That’s a very significant boost to your playing funds, and will be very welcome considering that UK casinos tend not to accept crypto deposits.
Pros & Cons
- Exceptional depth and breadth of games across all game types, from great developers
- Peerless customer support available through live chat and email
- Dedicated sportsbook with lots of markets
- Top-of-the-range site security
- Care for potential problem gamblers is excellent to see
- We’d like lower wagering requirements on the promotion offers
There’s a substantial list of pros to be gone through when it comes to Players Club VIP. You can start with how easy it is to navigate around the site, with everything you could need available to you in just a couple of clicks. Joining up is easy, with just a few details needed and proof of your Date of Birth. You don’t need to go through the full KYC process, but of course they need to be sure all bettors are over the age of 18.
The list continues, too – as we’ve mentioned, the quantity and quality of bonuses is near enough peerless in a crowded market. There’s a huge selection of games, which scores highly for quantity and variety, and that’s without mentioning the sportsbook which is, in and of itself, filled with interesting markets on a range of sports that most other sites don’t even get close to. All of these pros are without us even having to reach; we could name more if we were pressed.
Players Club VIP Review Conclusion
There is an incredibly competitive field out there when it comes to online casino operations, and Players Club VIP is a new non Gamstop casino taking a step out into that field. It’s not going to have an easy time of it. Fortunately, this is a casino that has come prepared for the battle, offering a wealth of benefits and next to nothing in terms of weak points. You can feel confident that by signing up to Players Club VIP, you’ll be getting an online casino not on Gamstop that puts the player first. And the way in which it achieves that is genuinely impressive to see.
Ask yourself what you’re looking for from a casino, and you’re going to find it here. Great games? Yes. Worthwhile bonuses? Absolutely. Reliable customer support? Yet again, yes. This is an online casino that delivers what you want, and then some. And it’s a welcome addition to the competitive field of online casinos.